I’ve been in IT for over 10 year, most of the time in some sort of break-fix role. It is refreshing to see that a company that trades on the strength of its IT staff is willing to be completely honest about what went wrong when things break. My web hosting provided, DreamHost, suffered what can only be described as an unfortunate confluence of events (a favorite expression of mine) that resulted in what we, in the industry, call downtime.
Recent Posts
follow me on twitter
- Wonder how I can convince the PTB to let me work from home part time so I can limit my exposure to negative energy in the workplace. | 1 week ago
- You are floating down the river of life: do you go where the currents take you or do you pickup a paddle and take control of your direction? | 2 weeks ago
- “@jeffjarvis: Silly me. I thought I could actually read the new HHS HIPAA rules. No human could: http://bit.ly/9CktZ5” | 1 month ago
- @Pogue "In smartphones, the state of the art changes about as often as..." newborns need diaper changes. | 2 months ago
- RT @doctorow: #Texas #GOP rebrands itself as the "No #Blowjob Party" -- that'll be popular. http://tinyurl.com/258bcsa | 2 months ago
0 Responses to “Transparency in IT Problem Resolution”